Thrive Talk LLC is dedicated to providing a seamless and accessible online therapy experience through Thrivetalk.com. Our platform enables users to connect with professional therapists via a secure, HIPAA-compliant website and mobile app. Thrivetalk.com offers a range of communication methods, including unlimited text, video, picture, and audio messages, ensuring therapy is accessible anytime, anywhere. Our commitment to mental health is rooted in our founding goal: to make therapy universally accessible and to challenge the stigma surrounding mental health. Already, over a million individuals have benefitted from our services.
Our pledge to digital accessibility is unwavering. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, comply with the Americans with Disabilities Act (ADA) Standards for Accessible Design as enforced by the Department of Justice, and follow other relevant regulations.
To achieve these goals, Thrive Talk LLC collaborates with eSSENTIAL Accessibility, a leader in managing accessibility programs. This partnership involves regular evaluations and audits of our digital products, ensuring they meet the highest standards of accessibility. This program benefits from the insights of a diverse team, including individuals who use assistive technologies. Furthermore, our platform offers an advanced assistive CX technology application for customers facing challenges with typing, gesturing, mouse usage, or reading. This application, available for free, includes features like alternative mouse and keyboard options, voice recognition, speech enablement, and hands-free navigation.
We recognize that our platform, incorporating various dynamic content systems, may not yet be fully accessible in all areas. We’re continuously working towards full accessibility, but should you encounter any issues, we encourage you to reach out to us. Your feedback is invaluable, and any necessary adjustments will be made promptly. For inquiries or to report accessibility barriers, please contact our Customer Support at accessibility@thrivetalk.com. We are always eager to hear from you and improve your experience on our digital platforms.